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Resident onboarding & migration

Verify your directory from the source before go-live.

Fresh Start is Entraris’s campaign-based resident onboarding and migration for new developments or communities with stale data. Homeowners verify and submit their own household data — so you close with a clean, confirmed directory.

When to use it

The right reset for the right moment.

  • New development

    No existing directory data; homeowners submit from scratch before move-in.

  • Stale or unreliable data

    Existing vendor export is outdated, incomplete, or inconsistently formatted.

  • System migration

    Switching gate systems and need a verified resident baseline before cut-over.

  • Post-renovation reset

    Major turnover warrants a full re-verification of who lives there and what credentials are active.

Campaign timeline

From setup to close.

  1. 01 Create & configure

    Community profile, address CSV, campaign settings, credential types, and deadline.

  2. 02 Invite homeowners

    Generate access keys, download invite CSV, or send personalized magic-link emails.

  3. 03 Homeowners submit

    Residents, vehicles, credentials, pre-orders, and unidentified counts — save and return before the deadline.

  4. 04 Monitor & resolve

    Track progress, follow up on non-responders, and close unidentified credential reviews.

  5. 05 Close campaign

    Staged data writes to live records. License converts to Standard; ongoing portal opens.

After close

Seamless transition to ongoing operations.

A 30-day read-only campaign window lets you review submissions before artifact purge. Standard per-property billing applies going forward. Export import-ready CSV — including non-responders with placeholder profiles — for your gate system at any time before close.

Compare plans → Launch guide →

Resident information collection

Stop rebuilding the database by hand.

Fresh Start Only is one-time collection: residents complete their own household, you export a clean file, and there is no monthly Entraris directory unless you opt into Standard at the end.

  • Not a dump-and-upload

    Old access CSVs are dirty — former residents, split addresses, missing emails. Staff still clean that file; residents then verify live. A typical 150-home collection is tens of hours (often 20–40) before anyone visits the gate.

  • Scheduled invites

    Magic-link emails go out at 9:00 AM Eastern on the start date, with weekly reminders to households that have not completed. Homes without email are flagged so the property representative can hand keys off another way.

  • Dashboard and exports

    Community managers get completion %, non-responders, keys, and exports. MyQ and submissions CSVs are included in the collection fee.

  • Want the live portal afterward?

    That’s converting Fresh Start on this page — exporting that campaign data starts Standard immediately (first month charged on confirm).

Compare plans → · Talk with us →

Get started

Ready to see it in action?

Request a live demo or reach out to get started with your first community license.

Talk with us [email protected]