Basic
Communities needing a simple, maintained callbox directory with per-record metering.
Perfect for telephone-style callboxes such as DoorKing systems.
Plan comparison
Choose the right plan for your community.
Four license tiers — Basic, Standard, Fresh Start, and Fresh Start Only — each unlocking the right tools automatically. No configuration required; capabilities appear based on your community’s license.
Who it’s for
One fit for every community type.
Standard
Established communities with existing resident data — full household, vehicle, and credential management via CSV.
Fresh Start
Resident onboarding and migration. New developments or communities with stale data needing a homeowner-verified reset before going live on Standard.
Fresh Start Only
Resident information collection. One-time campaign when you need a clean access file, not a monthly Entraris directory. Residents complete the form; you export when the campaign ends.
Feature comparison
What’s included.
| Feature | Basic | Standard | Fresh Start | Fresh Start Only |
|---|---|---|---|---|
| Resident portal | ||||
| Passwordless login via email magic link | — | ✓ | ✓ | ✓ |
| Passwordless login via SMS OTP | ✓ | ✓ | — | — |
| Update household members | — | ✓ | ✓ | ✓ |
| Update vehicle records | — | ✓ | ✓ | ✓ |
| Report credential removals | — | ✓ | ✓ | ✓ |
| Purchase credentials (optional ordering) | Optional | Optional | Optional | — |
| Basic directory name / phone update | ✓ | — | — | — |
| Self-cancel submitted request | ✓ | ✓ | — | — |
| Fresh Start homeowner campaign portal | — | — | ✓ | ✓ |
| Unidentified credential follow-up | — | — | ✓ | ✓ |
| Community admin portal | ||||
| Community admin portal access | ✓ | ✓ | ✓ | ✓ |
| Household & property lookup | — | ✓ | ✓ | ✓ |
| Vehicle lookup | — | Optional | Optional | Optional |
| Submit changes on residents’ behalf | — | ✓ | — | — |
| Direct property maintenance | — | ✓ | ✓ | ✓ |
| Statistics dashboard | ✓ | ✓ | ✓ | ✓ |
| Campaign dashboard & exports | — | — | ✓ | ✓ |
| Vendor processing | ||||
| Structured request dashboard | ✓ | ✓ | ✓ | ✓ |
| Soft lock & concurrent viewer awareness | ✓ | ✓ | ✓ | ✓ |
| Clear change request review | ✓ | ✓ | ✓ | ✓ |
| Phone / email assisted entry | — | ✓ | ✓ | ✓ |
| Credential order fulfillment & payment collection | Optional | Optional | Optional | — |
| Guided community onboarding wizard | ✓ | ✓ | ✓ | ✓ |
| Fresh Start campaign board & key generation | — | — | ✓ | ✓ |
| CSV export | — | — | ✓ | ✓ |
| Unidentified credential review board | — | — | ✓ | ✓ |
| Data & billing | ||||
| Flat callbox directory | ✓ | — | — | — |
| Full household records | — | ✓ | ✓ | ✓ |
| CSV import with column mapping | ✓ | ✓ | ✓ | ✓ |
| Holding queue & reconciliation | — | — | ✓ | ✓ |
| Resident Data Completion add-on | Optional | Optional | — | — |
| Resident Confirm add-on | Optional | Optional | — | — |
| Existing Site Campaign add-on | — | Optional | — | — |
| Fresh Start refresh add-on | — | Optional | — | — |
✓ Included · — Not available · Optional = configurable per community
Basic
- Flat callbox directory (name, phone, unit, code)
- Resident name & phone updates via phone OTP
- Structured vendor request dashboard
- Optional credential ordering — payment collection & vendor fulfillment
- Optional Data Completion / Confirm add-ons (1:1 resident emails)
Standard
- Full household records — residents, vehicles, credentials
- CSV import with flexible column mapping
- Resident self-service via email magic link or SMS
- Optional credential ordering — resident payment & vendor fulfillment
- Community admin lookup, submit-on-behalf, property maintenance
- Optional Data Completion / Confirm add-ons for import follow-up
- Optional Existing Site Campaign and Fresh Start refresh on live sites
Fresh Start
- Resident onboarding and migration
- Homeowner campaign portal with progress tracking
- Holding queue & reconciliation
- Credential pre-orders & unidentified credential review
- Optional paid credential ordering after conversion to Standard
- CSV export
Fresh Start Only
- Resident information collection
- Homeowner campaign portal with progress tracking
- Holding queue & reconciliation
- Credential pre-orders & unidentified credential review
- CSV export
Scheduling is an optional company-level add-on for field dispatch — not a community license feature. Explore Scheduling → · Questions about which plan fits? Talk with us →
Get started
Ready to see it in action?
Request a live demo or reach out to get started with your first community license.